Reservation protocol and policy – COVID19


Updated May 01, 2022


Dear customers,

It is our duty to provide safe and clean environments for our guests and our staff. Likewise, as always, we remain committed to improving levels of cleanliness and hygiene.

Important announcement

Conditions of access to hotels in the Canary Islands

Each guest must be informed about the different prior procedures that are necessary to be able to travel to the Canary Islands and the regulations that regulate the return to their country of origin, since different or additional conditions may be required to those provided for access to tourist accommodation. Travel to the Canary Islands.